Terms & Conditions

These Terms and Conditions govern your use of the Sango Private Game Reserve website (the “website”). By using the website, you agree to these terms. If you do not agree, please do not use the website.

1. About us
This website is operated by [Registered legal entity name], trading as Sango Private Game Reserve, Savé Valley Conservancy, Zimbabwe (“Sango”, “we”, “us”). Contact: enquiries@sango-wildlife.com, +263 78 057 0313.


2. Use of the website

You may use this website for personal, non-commercial purposes, such as learning about Sango and making enquiries. You agree not to:

  • use the website in any way that breaks the law;
  • attempt to gain unauthorised access to the website, its server or any connected systems;
  • introduce viruses, malware or other harmful material;
  • copy, scrape or reuse website content without our written permission.

 

The website has no user accounts or login area.


3. Information on the website

The information on this website is for general guidance. Descriptions, photographs, rates, availability, activities and wildlife sightings are indicative and may change without notice. Wildlife sightings cannot be guaranteed. Please contact us to confirm details before making travel plans.


4. Enquiries and reservations

Submitting an enquiry through the website does not create a booking or a binding contract. A reservation is only confirmed when we confirm it to you in writing.
All reservations are subject to our separate [Booking Terms and Conditions], which cover rates, deposits, payments, cancellations, refunds, travel insurance and health and safety requirements. These are provided to you before your booking is confirmed.


5. Intellectual property

All content on this website, including text, photographs, videos, logos, graphics and design, is owned by Sango or its licensors and is protected by copyright and other intellectual property laws. You may view and print pages for personal use only. Any other use requires our prior written consent.


6. Third-party links and content

The website may contain links to, or embedded content from, third-party websites and services. We do not control and are not responsible for their content, availability or privacy practices. Embedded third-party content is only loaded with your consent, as explained in our Cookie Policy.


7. Privacy

We process your personal data in line with our Privacy Policy. We do not use your data for external marketing.


8. Availability of the website

We aim to keep the website available and secure but cannot guarantee uninterrupted or error-free access. We may suspend, change or withdraw any part of the website at any time without notice.


9. Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the website, or from reliance on information on it.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited by law. Nothing in these terms affects your statutory rights as a consumer.


10. Governing law and jurisdiction

These terms are governed by the laws of Zimbabwe. If you are a consumer living in the European Union, you also benefit from any mandatory provisions of the law of your country of residence, and you may bring proceedings in your local courts. Nothing in these terms affects those rights.


11. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page, with the date of the last update shown at the top. Continued use of the website after changes means you accept the updated terms.


12. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions stay in full effect.


13. Contact us

Questions about these terms? Email enquiries@sango-wildlife.com or call +263 78 057 0313.